BOOKSELLER ASSOCIATE - Part Time Position (Currently Available)
Us: a brand-new indie bookstore in Lexington, MA, looking for those special someone to join our family of booksellers!
You: a lover of reading and books, who is excited about working and making connections with like-minded people!
Maxima Book Center is looking for booksellers who enjoy talking about books, reading new titles, and helping customers and their kids find their next great read. We are hoping to develop new programs within the store and community, and candidates interested in this process will have the opportunity to grow with us. Previous bookselling experience is preferred, but not required.
Key Accountabilities
Specific Requirements
Flexibility is also important, as evening, weekend, and holiday availability are essential.
We welcome people of all backgrounds and walks of life to our staff.
You: a lover of reading and books, who is excited about working and making connections with like-minded people!
Maxima Book Center is looking for booksellers who enjoy talking about books, reading new titles, and helping customers and their kids find their next great read. We are hoping to develop new programs within the store and community, and candidates interested in this process will have the opportunity to grow with us. Previous bookselling experience is preferred, but not required.
Key Accountabilities
- * Open/close the store
- * Operate the PoS system and follow all cash-handling policies and procedures
- * Familiarity with the inventory; able to locate books, suggest similar authors or titles, and hand-sell titles to customers
- * Shelve and organize books according to operational standards and promotional priorities
- * Assist with inventory check-in
- * Create special orders for customers
- * Communicate book inventory issues to management in a timely manner
- * Help develop store programs such as book clubs, author events, etc.
- * Assist with store recovery and cleanliness (e.g. dusting, sweeping, straightening of merchandise, etc.)
- * Follow loss prevention procedures to avert loss of merchandise and minimize shrink
- * Maintain attendance
Specific Requirements
- * High degree of interpersonal skills; capable of interacting with diverse personalities and building relationships with team members and customers
- * Excellent verbal and written communication skills
- * Able to leverage resources, tools, and peer knowledge to enhance training and performance
- * Social media literacy
- * Able to meet physical demands of the job (e.g. prolonged standing, frequent movement, lifting, bending, climbing, etc.)
Flexibility is also important, as evening, weekend, and holiday availability are essential.
We welcome people of all backgrounds and walks of life to our staff.
Download the application below, and e-mail it to maxima@maximacenter.com
| Maxima employment application - bookseller associate |
Part-time Assistant Manager (20h/week) (Currently Available)
Overview
Located in East Arlington, on the Capitol Theater block, Maxima has been offering a contemporary selection of handmade gifts, accessories, jewelry, ceramics, stationery, kids’ books, toys and greeting cards all created by artists and designers both locally and nationally since 1997. Maxima has been striving since the beginning to give its customers an ever-changing inventory selection, great customer service and a one-stop shopping experience.
Job Description
The Assistant Manager is responsible to deliver world class service, achieve sales goals and maintain company standards in a fun and fast paced retail environment. Daily functions include processing transactions through the cash register, taking phone calls and relaying messages, unpacking and processing received merchandise, helping customers, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding the Maxima Gift Center mission statement, standards, and policies. Though these duties are similar to a Sales Associate, the Assistant Manager has additional responsibilities which support the Gift Shop Manager and are detailed below.
Assistant Manager will be reporting directly to the store owners.
Key Responsibilities:
Maxima achieved it’s success by offering exceptional and personable customer service. Candidate will be asked to model G.U.E.S.T. service approach, and consistently deliver top customer service.
Located in East Arlington, on the Capitol Theater block, Maxima has been offering a contemporary selection of handmade gifts, accessories, jewelry, ceramics, stationery, kids’ books, toys and greeting cards all created by artists and designers both locally and nationally since 1997. Maxima has been striving since the beginning to give its customers an ever-changing inventory selection, great customer service and a one-stop shopping experience.
Job Description
The Assistant Manager is responsible to deliver world class service, achieve sales goals and maintain company standards in a fun and fast paced retail environment. Daily functions include processing transactions through the cash register, taking phone calls and relaying messages, unpacking and processing received merchandise, helping customers, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding the Maxima Gift Center mission statement, standards, and policies. Though these duties are similar to a Sales Associate, the Assistant Manager has additional responsibilities which support the Gift Shop Manager and are detailed below.
Assistant Manager will be reporting directly to the store owners.
Key Responsibilities:
Maxima achieved it’s success by offering exceptional and personable customer service. Candidate will be asked to model G.U.E.S.T. service approach, and consistently deliver top customer service.
- Greet and welcome every customer warmly and with enthusiasm
- Understand customer needs by asking open-ended questions
- Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
- Suggest additional items to build onto sales by utilizing effective selling techniques
- Thank the customer sincerely and invite them to return and shop with us again * Build customer loyalty by being friendly, attentive and respectful of customers
- Uphold a respectful work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
- Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business
- Demonstrate desire to participate in training and development utilizing all training resources available
- Demonstrate initiative to cross train in all departments to support bench strength in department leadership
- Continually train and coach associates on merchandising/operational tasks, company expectations, and GUEST service standards
- Lead and execute completion of company directives within appropriate time frames
- Champion new product introductions by being the material expert in new product information
- Ensure all means of communication are acted upon in a timely manner
- Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, train new employee, etc.
- Assist the Store Team with executing strategies to drive sales and customer loyalty
- Complete all tasks/direction as directed by the owners
- Comply with all company policies and procedures
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- Previous experience in specialty retail and merchandising (i.e. Window display) is preferred
- College degree preferred
- Demonstrate an ability to multi task, while being attentive to customers
- Ability to adapt to and embrace change
- Proficient in using Microsoft Office and POS Systems
- Ability to be mobile on the sales floor and/or stock room for extended periods of time
- Ability to work a flexible schedule to include nights, weekends, and holidays
- Ability to work well, and be a leader, in a team environment
- Professional attire, demeanor, appearance and compliance to company dress code required
- Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
- Ability to work autonomously while paying strong attention to detail
- Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
- Assist with store recovery and cleanliness including dusting, sweeping, organizing, and straightening of merchandise.
- Follow all Loss Prevention procedures to prevent loss of merchandise and minimize shrink.
Download the application below, and e-mail it to maxima@maximacenter.com
| Maxima employment application - assistant manager |